| Greetings, Emailmeform feels proud of being known as a customer oriented company and our first priority is to provide excellent customer support services to our clients. In an ever challenging and changing game-field of customer support, our aim is to make sure that we strengthen all possible fronts of customer interaction and support so that our customer don't have to wait long to get an answer to their question. Few of these fronts that we have covered are: - Knowledge Base: the KB is a library where you can get assistance with all questions related to the website. The articles listed in the KB are all Do It Yourself (DIY) and you can get the answers to all your questions from here. This KB is constantly updated by EMF team as and when we add new features and revise old ones.
More details available at: Knowledge Base - Email Support: quick response email support is available to all users. Our team of skillful representatives respond to your emails at their earliest. Paid plan users are given priority.
- Contact Forms: are available in multiple places inside and out of the application. This method offers quicker turnaround than standard email support because it gives our support team more information from the start.
- For users that require higher level of service, Premium In-App Messaging is available for selected plans.
Why Upgrade? - Premium Users get extended support. Get ahead of the crowd.
- Pro and Premier plans can contact support via in-app messaging
- Pro and Premier plans have access to professional services* like: Design custom themes to blend into your website. Implementation of forms onto your platform. Developing webhooks to import data in your application or your own database.
*Additional fees may apply, depending on scope and complexity. If you have any questions then please feel free to respond to this email or open a ticket from here. One of our support representatives will contact you asap. Thank you, Hunilo Harke
EMF Evangelist
www.emailmeform.com | 